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The step-by-step guide below mainly for introduce how to import HKTVM order for create Sales Order.

1. Setup

Following setup must be done before import the order

• Setup Ecommerce Item Mapping
• Order Import Configuration
• Setup Special Sales Price and Discountsfor a Customer

2. Data preparation

    Users need to copy and paste the worksheet data to a new excel file as value, then save as a new excel file for import. 

    Please note, only column header and the transaction details need to copy to new excel file.  The transaction data to be start from Row 2.

    Example as below:

3. Order Import

1. Choose the  icon, enter Order Import, and then choose the related link

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• Sales Order number and the order line number to be show in the related column.  User can go to sales order for review and further process.

4. Error Handling

Follow the steps below for handle the error.

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