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If found the job "Ecom Job Queues" was stopped with error message which it show the discount% invalid.


  1. Open the Ecommerce Order List to find out the order ID for the next steps.

  2. Use the Order Date as filter to reduce the data volume
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  3. In this case, it should check each order line Discount Amount value.
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  4. Finally, use the code Data Patch in Configuration Packages to update the discount amount to process this order and later orders.
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  5. Use the order id to filter the records to edit the discount amount. 
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  6. Use the link https://pretties-eshop.myshopify.com/admin/api/2021-07/orders/ORDER ID.json to download the backend data file and replace the order id as of abnormal order.
    Sample: https://pretties-eshop.myshopify.com/admin/api/2021-07/orders/5277593010475.json

  7. Find the amount under the "discount_allocations" block and cross-check with the abnormal discount amount of each line in the BC.
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  8. Update the correct discount amount in the Excel file and apply it to the Configuration Packages.
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  9. Reset the job Ecom Job Queues status to Ready. It will process pending orders afterwards.