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In this document, you can see the return-related setting and the business central sales return process.在這份文件中,您可以查看與退貨相關的設置和業務中心銷售退貨流程。

Table of Contents

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銷售退貨設置

1, Use search function to find sales & receivable setup使用搜索功能查找銷售和應收設置。

2, in General Tab, you can setup the following according to your business needs.

(1) Return Receipt on Credit Memo - Select the option if you want to create posted return receipts by system when posting sales credit memo

(2) Copy Cmts. Ret. Ord. to Cr. Memo - Select the option if you want to copy comments from Sales Return Order to Sales Credit Memo

(3) Copy Cmts. Ret. Ord. to Ret. Rcpt - Select the option if you want to copy comments from Sales Return Order to Posted Return Receipt.

(4) Exact Cost Reversing Mandatory - select the option if need to force uses to apply the same cost when post the sales return.

     If this option is selected, Appl-from item entry field on the sales return transaction must selected when post.

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3, in Number Series Tab, you can setup number series for sales return related documents.

(1) Return Order Nos.

(2) Posted Return Receipt Nos.

(3) Credit Memo Nos.

(4) Posted Credit Memo Nos.

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Setup return reason

Return reason code can be uses for identifying the reason of item return from customer or item return to vendor. 

The return reason code to be copy from return document to item ledger entries when positing the document and it can use for analysis purpose.

Step-by-step guide

1, Use search function to find Return Reasons

2, Enter the following information

(1) Code - the return reason code

(2) Description - the description for return reason

(3) Default Location Code - (optional) select the default location if the return transaction for the reason

(4) Inventory Value Zero - (optional) select the option if the returned item don't increase the inventory value.  

在一般選項卡中,您可以根據您的業務需要進行以下設置。
(1)在發布銷售貸項通知時由系統創建已退貨收據-如果您希望在發布銷售貸項通知時系統創建已發布退貨收據,請選擇此選項。
(2)從銷售退貨訂單複製評論至銷售貸項通知-如果您希望將評論從銷售退貨訂單複製到銷售貸項通知中,請選擇此選項。
(3)從銷售退貨訂單複製評論至已發布退貨收據-如果您希望將評論從銷售退貨訂單複製到已發布退貨收據中,請選擇此選項。
(4)強制使用精確成本反轉-如果需要在發布銷售退貨時強制使用相同的成本,請選擇此選項。如果選擇了此選項,則在發布銷售退貨交易時,必須選擇銷售退貨交易中的申請項目輸入欄位。

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3, 在數字系列選項卡中,您可以為與銷售退貨相關的文件設置數字系列。
(1)退貨訂單號碼。
(2)已發布退貨收據號碼。
(3)貸項通知號碼。
(4)已發布貸項通知號碼。

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設置退貨原因

退貨原因代碼可用於識別從客戶退貨或向供應商退貨的物品的原因。
在發布文件時,退貨原因代碼將從退貨文件複製到庫存分錄,可用於分析目的。


逐步指南

1, 使用搜索功能查找退貨原因。

2, 輸入以下信息。

(1)代碼-退貨原因代碼。
(2)說明-退貨原因的描述。
(3)默認位置代碼-(可選)如果退貨交易與原因有關,請選擇默認位置。
(4)庫存價值為零-(可選)如果退回的物品不增加庫存價值,請選擇此選項。

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