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4) Back to the sales order, Quantity Shipped and Quantity Invoiced reset by system. **ONLY FOR THE SALES ORDER IS NOT FULLY POSTED
If the sales order fully posted and the sales order deleted by system, please see step 5 for create new sales order for correct the information.
User can Reopen the sales order then correct the information, for example ship the item again, revise the charges etc
After revised, post the sales order again.
5) To create sales order by copy from the posted sales invoice
Go to sales order then click new
6) Select Prepare => Copy Document
7) Select the posted invoice for copy NOTE - copy the invoice it needs to post again
(1) Select Document Type = Posted Invoice
(2) click on the assistant button the select the Posted invoice or enter the invoice number into document no. directly
(3) select Include Header then click OK
8) Edit the information in the sales order then post shipment and invoice after correcting the information.