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UICL user have different problem on the print to excel function.  The issue log record below for reference when user report the same issue again.

DateIssueResolutionJira
Jun 8, 20

The user try to export data from Page 50040 to Excel but the excel shows below message.

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enable the excel add in

**if disable Excel add-in, need to make sure the sales line list (50040) export to excel function is works 

UICL-154
Aug 5, 21

The option was grey and cannot use.

https://community.dynamics.com/nav/f/microsoft-dynamics-nav-forum/360521/why-send-to-excel-is-not-enabled-in-few-pages-of-dynamics-nav

Create an new windows is fine

*Escalate the case to Microsoft Tracking ID#2108300060003363

UICL-404


Jan 18, 22

Clear excel NAV add-in credentials

User input wrong password at NAV add-in. they would like to clear the password,

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Provide instruction to user for how to clear the passwordUICL-447
Apr 06, 22User report login fail when open the excel from NAV.

update the host file
Add the server dns to host file
UICL-454
Aug 11, 22

The user use Print to Excel not work.  The problem occurred on all list view.

  • Button for Print & Send - MS Excel is enabled
  • After print to excel, there is no data on the excel file it generate by system

If the send the data to excel and no data export to file. Please check the NAV excel add-in install and enable.

If the the excel prompt up the Column names may not be translated. Please check the table field CaptionML missing or not. Please update ENU caption for that field. 

UICL-478
Aug 11, 22The user need to login for print sales line list to excelThe Excel login NAV issue, the salesman list data export to files and no data found. Please check the NAV add-in installed, enable and hosts file add the server DNS.
Feb 28, 23

Excel Print Dialog Box after upgrade to Win 11

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Quick repair the Office - Version of Microsoft professional plus 專業增強版

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UICL-579

UICL-14

May 9, 24

Error message prompted when run the report 50318 Item Balance by VLoc - Excel

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The report 50318 using the excel file "a.xlsx" as a template to write the report values, so this issue is due to system can't find the path i.e. C:\temp\a.xlsx.

To investigate the issue, check the C drive, if C:\temp\a.xlsx. not there, copy the file from anyone who has that and put it in that folder.  


UICL-48