If found the job "Ecom Job Queues" was stopped with error message which it show the discount% invalid.
- Open the Ecommerce Order List to find out the order ID for the next steps.
- Use the Order Date as filter to reduce the data volume
- In this case, it should check each order line Discount Amount value.
- Finally, use the code Data Patch in Configuration Packages to update the discount amount to process this order and later orders.
- Use the order id to filter the records to edit the discount amount.
- Use the link https://pretties-eshop.myshopify.com/admin/api/2021-07/orders/ORDER ID.json to download the backend data file and replace the order id as of abnormal order.
Sample: https://pretties-eshop.myshopify.com/admin/api/2021-07/orders/5277593010475.json - Find the amount under the "discount_allocations" block and cross-check with the abnormal discount amount of each line in the BC.
- Update the correct discount amount in the Excel file and apply it to the Configuration Packages.
- Reset the job Ecom Job Queues status to Ready. It will process pending orders afterwards.