After Invoice has been posted. The entries can only be reversed via a return order.


  1. Go to Search → Sales Return Orders and create a new return order.


  2. Fill in Sell-to Customer No.


  3. On the Actions ribbon, use the Get Posted Document Lines to Reverse Function


  4. In the Pop-up page, find the records to return using the Find or Filter


  5. Fill in the field Return Qty. to Recieve



  6. Post the receipt



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