Customer card to be create for both Ecommerce Planform Customer or Wholesales Customer.
Customer must created before sales process such as create sales order or invoice
1. Create New Customer
Step 1 - Click [Customers] in navigation bar. | |||||||||||||||||||||||||||||||
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Note: if the link not included in navigation bar, click Search button then enter customer into search box then select the link | |||||||||||||||||||||||||||||||
Step 2 - Use Search function to check the customer is already created or not | |||||||||||||||||||||||||||||||
Step 3 – Enter Customer information. | |||||||||||||||||||||||||||||||
General tab, the information about the customer number and name and balance and total sales.
Address & Contact holds the information about the address and contact of the customer.
Invoicing Tab holds the posting details and currency code.
Shipping Tab holds the Location Code for default sales shipment location
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Step 4 - Create Dimension Value for the new customer and assign to the customer card | |||||||||||||||||||||||||||||||
Go to Dimensions (1) Click search icon in system menu (2) Enter 'Dimensions' into the search box (3) Click Dimension | |||||||||||||||||||||||||||||||
Go to Dimensions Values (1) Select CUST (2) Select action button Dimension => (3) Dimension Values | |||||||||||||||||||||||||||||||
Add Dimension Values (1) Click New to add new dimension value (2) Enter Code. Dimension Value Code to be same as Customer No. (3) Enter Name. Dimension Value Name to be same as Customer Name. *NOTE: if the customer has Cust Group. Repeat step 4 for add dimension value for Cust Group | |||||||||||||||||||||||||||||||
Assign Dimension to the customer card (1) Go to Customer List, then search customer by either customer code or name (2) Select the customer (3) Select action menu Customer => Dimensions-Single (4) Select Dimension Code => CUST (5) Select Dimension Value => Select the dimension value for the customer (6) Value Posting => Select Same Code |
2. Frequently Used Actions in Customer Card
User can select appropriated action button in Customer Card or Customer List for configurations on the customer,
preview the aggregated information about the customer, and actions that can be done directly from the customer card.
Create new document from customer card |
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Select New Document then choose what document you want to create for the customer. |
View customer information or existing document for the customer |
Select Navigate the choose what information you want to preview for the customer. |
Advance Options |
Click More Option, then the navigation menu for Actions, Related and Reports to be shows. Action button are divided to Actions, Related and Report. Select the navigation to find the appropriate action button if needs. |