Case Scenario:
Following steps to be conduct when create memo for reverse the invoice.
1) Optional: Un-apply the entry if the sales invoice and/or the purchase invoice has been applied.
*Please note, system will prompt the message as below if the invoice is applied
2) Create sales credit memo for reverse the sales invoice
3) Create purchase credit memo manually. (i.e. go to Purchase Credit Memo List, then click New to create)
*Please note, the purchase credit memo needs to create manually.
Following error message to be prompted if use Create Corrective Credit Memo or Get Posted Line to reverse and no purchase invoice lines to be added.
4) Enter the Purchase Credit Memo Header information
5) Enter the Purchase Credit Memo Line for reverse such as Item No, Quantity, Unit Price etc.
6) Select the Appl.-To Item Entry
NOTE: Appl.-to Item Entry (Manual) only use if the negative inventory occurred for the item.
Available item ledger entry to be prompted for user select.
7) Double check the Header information, posting date, exchange rate etc then post the purchase credit memo if everything is expected.
8) Go to Vendor Ledger entry to apply the original purchase invoice by the purchase credit memo. ***NEED TO CLARIFY WITH CN ASIA USER FOR THIS STEP***