Steps to correct WTN record that already created SO, but not yet invoice.

First, user may click on the SO no. under the column - "Created SO/PO", system will lead the user to the related PO.

We take WB221010011 as an example.


On the SO Line, it shows the related line has been Shipped (Qty: 8.382).


User will need to un-do shipment. User can press the "Shipment" under "HOME". 



Then click "View" System will lead user to the related Shipment.


On Posted Sales Shipment Line, highlight the incorrect line, then click "Functions" then "Undo Shipment"

System will then created a reversing line to un-do Shipment.

Then go back to the review page, and delete the incorrect WDCS.

User will need to correct record on WDCS, and wait for the correct record to send to NAV. 



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