Purchase Return Order 

1Go to Purchase Return Order
2

In General Tab, enter Vendor and Vendor Cr. Memo No.

3

Select action 'Get Posted Document Lines to Reverse..."

4

Select the purchase invoice line it intended to return to vendor

**Please note, the posted purchase invoice lines to be shows when the Document Type Filter is select Posted Invoices

5

The posted purchase invoice line to be copy to purchase return line.

  1. The 1st two rows with type is Comment is auto populated by system.  It shows the Posted Purchase Invoice No. and related purchase receipt number for the selected line
  2. Select the Return Reason Code if any
  3. Quantity to be default same as quantity in purchase invoice.  Change the quantity if the return qty is less then original quantity
  4. Appl-to Item Entry - system will auto populate the item ledger entry number for reverse the exact cost

Remarks: 

It's important when returning items to vendors that you apply the exact cost. You need to make item applications when returning an item to reverse the exact cost when the item purchase was posted.

This also is important for items that use FIFO as a costing method. Without exact cost reversing, the program automatically applies the oldest open item ledger entry, which can have unit cost other than the one you're returning.

6

Post the purchase return order 

7

Document for Posted Purchase Credit Memo and Posted Purchase Shipment to be created when posting

Set up purchase return order - Purchase & Payable Setup

The setting below are related to purchase return process.  In general, the setting to be defined when system implementation.  Set up information below for reference.

1Go to Purchase & Payable Setup
2

In General Tab, you can find the fields that related to Purchase Return as below:

FieldDescription

1. Return Shipment on Credit Memo

Select this option if you want to create Posted Return Shipments when positing Purchase Credit Memo

Remarks:

User can use Purchase Credit Memo for process goods return to vendor.  If return shipment on credit memo is not selected, when the purchase credit memo is posted, document type Purchase Credit Memo to be shows on the item ledger entries.

2. Copy Comments Ret. Ord. to Cr. MemoSelect this option if you want to copy comments from Purchase Return Orders to Purchase Credit Memos
3. Copy Comments Ret. Ord. to Ret. RcptSelect this option if you want  to copy comments from Purchase Return Orders to Posted Return Shipments
4. Exact Cost Reversing Mandatory

When items are returned to a vendor from a purchase return, the program values the items at the same cost as the original purchase.

If an additional cost is later added to the original purchase, the program updates the value of the purchase return.

Selecting this option also means that the program won't allow a return transaction to post unless the Appl.-from Item Entry field on the corresponding order line contains an entry.

Remarks:

If user use Get Posted Document Lines to Reverse... function, the Appl. from item entry to be auto populate.  However, if user manually enter the item number in credit memo or return order, user need to select the item ledger entry no. into the field for Appl.-from Item Entry.

3

In Number Series Tab, assign number series for the following documents

  • Return Order Nos.

  • Posted Return Shpt. Nos.

  • Credit Memo Nos.

  • Posted Credit Memo Nos.

Set up purchase return order - Return Reason

Return Reason Codes to be copies to item ledger entries when positing the document. 

1

Go to Return Reason Page

2

Enter the Return Reason Code information

  • Code - Enter the descriptive code
  • Description - Enter the description of the reason code
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