Problem

When using iPad, some data cannot be downloaded and no way to resume

Solution

The problem due to some special characters accidentally input in NAV, as a result XML communication cannot be decoded

Follow the video/instructions below to find out where is the special characters
findspecialchar.mp4


Instruction
  1. Download Postman https://dl.pstmn.io/download/latest/win64
  2. Create a new HTTP request
  3. Use the following parameters in the HTTP request

    URL: (Please contact support staff)

    Authorization: NTLM Authentication
    Username and password is Windows Domain usernam(can follow iPad username / password input)

    Header: SOAPAction
    urn:microsoft-dynamics-schemas/page/minvitemlist:ReadMultiple

    Body: raw: XML

    <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:nav="urn:microsoft-dynamics-schemas/codeunit/NAVWebServices"><soap:Header/><soap:Body><ReadMultiple xmlns="urn:microsoft-dynamics-schemas/page/minvmerchitemlist"></ReadMultiple></soap:Body></soap:Envelope>
  4. Inspect the result, especially search for &#