Fixing the short ship problem of the Sales Order.
The error message as below:

Qty. to Invoice must be equal to '2802' in Sales Line: Document
Type= Invoice, Document No.= CPL-23030255, Line No.=20000.
Current value is '0'.

Delete the Sales Invoice

  1. Remove the Posting No. in the Sales Invoice.


  2. Delete the Sales Invoice afterwards.


    Please check the user's permission - Allow Delete Sales Invoice at the User Setup page before deleting it.

Change the States of the Sales Line

  1. Open the configuration package - GroupShip.


  2. Select the Sales Line and Group Shipment Line tables to export data.
    - Long press the Ctrl key to start multiple select the table.


  3. Set a filter of these Tables. Select the table > Open the Table menu of the Tables FastTabs > Select the Filters Option.


  4. Select correct filter of the Table and enter the filtering value.


  5. Click the Excel menu of the Tables FastTabs and select Export to Excel.


  6. Open the Excel file and update the line's States from Changed to Confirmed.
    Update selected line is ok, other lines can be delete before import.

Update the Group Shipment

  1. Switch to the Group Shipment Line Worksheet.


  2. Find and update the value of the Qty. Shipped Not Invoice as actual shipped quantity.


  3. Don't forget reopen the Sales Order and Group Shipment before import the Excel file to the Configuration Package and apply the data.