User may apply the 1 entry to another for the settlement of payment / credit memo to the invoice.
If user has wrongly applied the entries, they need to unapply before applying to the correct one.
Follow below steps to unapply the entries:
E.g. User has applied the invoice for the payment.
Payed from customer by bank and received payment for the following entries booked.
-Find the related entry in Customer Ledger Entries. click "Unapply Entries"
System will show the 2 application entries for this Customer Ledger Entry
Message below shows if unapplied is successful.