If shipment has been posted by system / warehouse users from the sales order, system users can undo shipment if the shipment has not been shipped / the shipped details are not correct (E.g Qty).
*The function is only available to sales order which is only be shipped but not be invoiced.
Follow the below steps to undo the shipment:
1, Search "Posted Sales Shipment"
2, Find the Shipment.No that you want to undo
3, In the Posted Sales Shipment Line, click "Functions", then click "Undo Shipment"
4, System will ask users to confirm if they really want to undo the shipment. Click "Yes" to confirm.
The shipped quantity will be reversed.
*The Sales Order Line: Quantity Shipped will be cleared. User can re-post the shipment with the correct quantity.
