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The orders contains the details, such as Order Id, Addresses, Quantity, Amount, etc. These information is crucial and is the basis on creating Sales Orders in Business Central. 

Step-by-step guide


To view these orders, go to Search -> type in "Ecommerce Order List" and click the link.

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On the page, there are many fields. Some of them are important to the creation of Sales Orders.

  1. Order Id: Each Order will have an Id associated and is assigned by the e-commerce platform
  2. Platform Customer Id: Normally, each e-commerce platform will be mapped to a specific Customer in Business Central. However, when an e-commerce platform demands mapping to different Customers, this field is used. Please refer to Ecommerce Customer for details.
  3. Product Id & Product Sku: This field represents the Product Ids for each e-commerce platform. It should be mapped to the Item No. in Business Central. Please refer to Ecommerce Items for details.
  4. Sync Status: This field denotes the status of the order. E.g. when an Ecommerce Order is already created as a Sales Order, it will show as "Created"
  5. Created Sales Order No.: When Sales Order is created, the Sales Order Number will be stated here.
  6. Error: This field will show the errors encountered during the creation of Sales Orders.

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