Ecommerce Orders are all the orders that have been imported from the platform.

The orders contains the details, such as Order Id, Addresses, Quantity, Amount, etc. These information is crucial and is the basis on creating Sales Orders in Business Central. 

Step-by-step guide


To view these orders, go to Search -> type in "Ecommerce Order List" and click the link.


On the page, there are many fields. Some of them are important to the creation of Sales Orders.

  1. Order Id: Each Order will have an Id associated and is assigned by the e-commerce platform
  2. Platform Customer Id: Normally, each e-commerce platform will be mapped to a specific Customer in Business Central. However, when an e-commerce platform demands mapping to different Customers, this field is used. Please refer to Ecommerce Customer for details.
  3. Product Id & Product Sku: This field represents the Product Ids for each e-commerce platform. It should be mapped to the Item No. in Business Central. Please refer to Ecommerce Items for details.
  4. Sync Status: This field denotes the status of the order. E.g. when an Ecommerce Order is already created as a Sales Order, it will show as "Created"
  5. Created Sales Order No.: When Sales Order is created, the Sales Order Number will be stated here.
  6. Error: This field will show the errors encountered during the creation of Sales Orders.