User can close the Sales Order once it will not be ongoing or cancel the order if the order will not be confirm.
Follow the below steps:
1) For a created Sales Order that need to be closed / cancelled, user can choose to close or cancel the whole orderÂ
*Order must be in "Open" status before that
If the user wants to close / cancel only a specific order line, find the field in the line level.
2) The Order Status will change if the whole Sales Order / Sales Lines have been closed / cancelled
- The Sales Order List column "Amount Including GST" will not include
- The amount will not be counted into Available Credit, Outstanding Orders (LCY)
- Ongoing Sales Orders will reduce
For the Drop PO:
- If SO lines are cancelled or closed, will pump out message that the related PO line has been cancelled / closed (both must be in "Open" status)
- Column in the PO List: "Amount Including GST" will not include
- Outstanding Orders (LCY) will reduce
- Orders number will not include
3) User can re-open the closed / cancelled Sales Order in the header button
- If the Sales Lines contains both Closed / Cancelled, order status will turn to "Closed". If users wants to re-open the whole Sales Order, they need to re-open Closed SO first and turn all the lines into "Cancelled" and then re-open the Cancelled SO
