User may apply the 1 entry to another for the settlement of payment / credit memo to the invoice.

If user has wrongly applied the entries, they need to unapply before applying to the correct one.


Follow below steps to unapply the entries:

E.g. User has applied the invoice for the payment.

Payed from customer by bank and received payment for the following entries booked.


-Find the related entry in Customer Ledger Entries. click "Unapply Entries"

System will show the 2 application entries for this Customer Ledger Entry

Message below shows if unapplied is successful.




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